TERMS & CONDITIONS OF USE
Welcome to this website (the “site”) of LaTour Group Management Canada, Inc. and its affiliates, and/or licensors (“LaTour” or “we”). Access to and use of the Site are subject to these terms and conditions (“Terms”) and all applicable laws. By accessing any areas of the Site you agree to be bound by these Terms. If you do not agree to all of the Terms, please do not use the Site. LaTour reserves the right, at our discretion, to change, modify, add or remove portions of these Terms and Conditions at any time. Please check the terms periodically for changes. Your use of our Site following any such change constitutes your agreement to follow and be bound by the Terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of the Site.
LaTour Hotels and Resorts, Inc. and its affiliates, and/or licensors (“LaTour”) maintain the Website for your personal information, education, communication and access to services that are provided to 'members only'.
You may utilize this website and the services that it provides by entering your last name and Owner ID. By entering your last name and unique Owner ID, you understand and agree that you are authorizing payment on the accessed account.
Owner ID may be either the number issued to you initially or the newest number issued to you by LaTour. Successful entry will authorize the member to access information and services that this website provides to include payments by debiting your designated account(s) or, where available, a charge to your credit card. If you use this site, you are responsible for maintaining the confidentiality of your Owner ID and for restricting access to your computer. You agree to accept all risk and responsibility for all activities that occur under your Owner ID. LaTour shall have no liability for unauthorized access to your account information or any unauthorized payments of your bills.
You acknowledge that the data available through the use of this website contains personally identifiable information (“PII”) that may be protected by state and federal privacy laws. You will access this website only from secure computers, and will maintain reasonable and appropriate security procedures to prevent unauthorized access to data.
Any use by you of another owner's information, personal or otherwise, for any unlawful purpose or to obtain direct financial gain is prohibited. Any such use shall be deemed to be a violation of these Terms. The Site is to be used by you for your personal use only.
Images of people or places displayed on the Website are either the property of, or used with permission by, LaTour. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or by specific permission provided elsewhere on the Website. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
The Website may contain or reference trademarks, patents, trade secrets, technologies, products, services, processes or other proprietary rights of LaTour and/or other parties. No license to or right in any such trademarks, patents, trade secrets, technologies, products, services, processes and other proprietary rights of LaTour and/or other parties is granted or conferred upon you.
LaTour information may contain technical inaccuracies or typographical errors. LaTour reserves the right to make changes, corrections and/or improvements to LaTour information, and to the products, services and programs described in such information, at any time without notice.
This Website may provide links or references to other websites as a convenience. However, your access of those websites is at your own risk. LaTour expressly disclaims any responsibility for those websites, including but not limited to the content, lawfulness, or reliability of those websites. Further, LaTour shall not be responsible for any use of personal information you may provide to those websites. You agree and acknowledge that LaTour is in no way responsible or liable, directly or indirectly, for any damages or costs resulting or arising from your use or reliance on those websites or their content.
LaTour reserves the right to take any and all action necessary and to seek any and all remedies available to it to prevent the unauthorized use of the content and/or the Website itself, including but not limited to the right to take appropriate legal action, to seek injunctive relief and/or monetary damages, and to prevent further use of the Website by anyone who infringes on its intellectual property rights or otherwise misuses the content or the Website in any way.
You agree to indemnify and hold harmless LaTour from any and all damages, costs, or expenses, including reasonable attorney’s fees and court costs, accrued as a result of any action brought against LaTour (i) by a third party as a result of your access to and/or use of this Website and/or (ii) if LaTour is the prevailing party in any action brought by you to enforce these Terms and Conditions against it and/or (iii) if LaTour is the prevailing party in any action brought by it to enforce these Terms and Conditions against you.
LaTour reserves the right to amend or change any or all of these Terms and Conditions by posting any such amendments or changes herein. Such amendments and changes shall be effective as of the date of posting to the Website.
These Terms and Conditions will be governed by and construed under the laws of the State of North Carolina, without giving effect to any conflict of laws provisions. Venue for any and all actions is in the appropriate court located in Buncombe County, North Carolina, USA, and by using this Website, you consent and submit to jurisdiction of such state or federal courts as applicable.
ENTIRE AGREEMENT: SEVERABILITY
If you have any questions about these Terms and Conditions, this Website, or if you would like further information about LaTour, you can contact us at by email, mail or telephone.
47 College Street
Asheville, NC 28801
Phone: (877) 340-4971
LATOUR, ITS AFFILIATES, AND/OR ITS LICENSORS, PROVIDE THE CONTENT OF THIS WEBSITE AND THE WEBSITE ITSELF TO YOU SOLELY ON AN "AS IS" BASIS, AND DISCLAIM ANY AND ALL WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT ALLOWED BY LAW WITH RESPECT TO THE CONTENT AND THE WEBSITE, INCLUDING BUT NOT LIMITED TO ANY AND ALL WARRANTIES AND REPRESENTATIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR ANY PURPOSE WHATSOEVER.
LATOUR, ITS AFFILIATES, AND/OR ITS LICENSORS FURTHER DISCLAIM ANY AND ALL RESPONSIBILITY AND LIABILITY FOR (I) ERRORS, MISTAKES, OR INACCURACIES OF THE CONTENT OF THIS WEBSITE, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF - WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THIS WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THIS WEBSITE BY ANY PARTY.
LATOUR, ITS AFFILIATES, AND/OR ITS LICENSORS SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES OF ANY NATURE WHATSOEVER, RESULTING FROM THE USE OR, OR INABILITY TO USE, THE CONTENT OF THIS WEBSITE AND/OR THE WEBSITE ITSELF, YOUR PARTICIPATION IN ANY INTERACTIVE ADVERTISEMENTS AND/OR PROMOTIONS, AND/OR ANY PRODUCTS OR SERVICES PURCHASED FROM THIS WEBSITE, WHETHER BASED IN TORT, CONTRACT, OR NEGLIGENCE, EVEN IF LATOUR, ITS AFFILIATES, AND/OR ITS LICENSORS HAVE BEEN ADVISED OF SUCH ACTUAL OR POTENTIAL DAMAGES. YOUR ONLY REMEDY SHALL BE TO CEASE ANY FURTHER USE OF THE CONTENT OR THE WEBSITE ITSELF.
OUR PRIVACY PRINCIPLES
- We do not sell customer information.
- We do not provide customer information to persons or organizations who are conducting business on our behalf for their own marketing purposes.
- We contractually require any person or organization providing products or services to our customers on our behalf to protect the confidentiality of LaTour customer information.
- We afford prospective and former customers the same protections as existing customers with respect to the use of personal information.
INFORMATION WE MAY COLLECT
We collect and use information we believe is necessary to administer our business and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes.
TYPES OF INFORMATION WE MAY COLLECT AND HOW WE GATHER IT
- From you, such as your name, address, email address, telephone numbers, social security number and income.
- From your transactions with us or with others, such as your payment history.
- From consumer reporting agencies, such as your credit history.
HOW WE USE INFORMATION ABOUT YOU
We use customer information to fulfill your requests for financial products and services.
We may share customer information as permitted by law. We may share some or all of the information we collect with our affiliated companies and to our service providers, such as third party marketers and other types of service providers we may use to enhance our service to you; to fulfill your requests for financial products and services; to administer your accounts with us; to develop new products and services of value to you. Our affiliated companies are those companies related to us by common control or ownership.
HOW WE PROTECT THE SECURITY OF YOUR PERSONAL INFORMATION
In our efforts to protect your personal data, we use generally accepted standards for safeguards including administrative, technical and physical measures. Additional safeguards are in place for sensitive personal data. These safeguards are continually updated and maintained by qualified information security professionals.
One of the security techniques we use for online transactions is a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. More about SSL Technology. When you enter a secure portion of LaTour (the “Website”) (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in your browser window.
LINKS TO OTHER SITES
Please note that our Website links to other websites and that the privacy policies of those websites may differ from ours. We advise you to check the privacy policies of other websites before disclosing any personal information. In any event, please note that these websites do not share your personal information with us.
When you visit our Website, you may be assigned a permanent "cookie" (a small text file) or a temporary cookie that only lasts for the session (“session cookies”) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our Website so we can enhance and customize your online experience.
You can choose to visit our Website without cookies, but without these identifying files you will not be able to take advantage of certain desirable features of our Website. These features include remembering your login (so you don't have to remember your login information) and providing a more personalized online experience. To visit without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set (each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)
Asheville, NC 28801
Phone: (877) 340-4971